Your order will ship based on the shipping method selected at check out. Please allow applicable time for delivery based on shipping method selected and shipping destination.
Providing your email address at checkout allows you to receive an Automated and Automatic Shipment Notification when you order has shipped. This notification is generated within a few hours of your package shipping and includes a description of your order and a tracking link for your shipment.
We cannot ship to PO Boxes or APO Boxes.
All international orders from this webstore ship via DDP (Delivered Duties Paid). By prepaying for Duties and Taxes, most packages move quickly through the customs clearing process. In the unlikely event that your package(s) are delayed in customs, our customer service team will work closely with you and our international shipping partner, UPS, to assist in clearing your package(s) through customs. Please be sure to include your email contact information during checkout, in case you need to be contacted with regards to customs delays.
A Hilton Customer Service representatives can be reached by using the following options:
Hours of Operation:
Monday – Friday, 8:30 a.m. – 8:00 p.m. EST. This excludes Holidays.
Toll Free: 855-240-7325
Send us an email
If you cannot find an item on the store, or have a custom order, please contact us.Email Us